PRIOR to booking and securing your event date, a non-refundable deposit of 50% of the total fee is required upon signing of the contract.
The remainder of the total amount is due on the day of the event as soon as the DJ arrives at the event location and before the event starts time.
By signing the contract, the customer accepts that all equipment that will be used is in good working condition and has been tested before usage.
All of the event information must be communicated to the DJ before the day of the event.
Any changes in location or timing must be provided a maximum of 3 days before the event. Failure to do so will result in a $100 penalty in addition to the total fee.
The DJ agrees to provide DJ services for the duration of the event. Any amount of time past the set end time is $100/hour.
The DJ. if necessary, will communicate with other vendors to ensure a smooth-flowing event.
The DJ agrees to honour song requests and will play them in an orderly manner that mixes well with the previous song.
Set-up will be completed a maximum of 30 minutes before the event starts time. Takedown will begin shortly after the event's end time.
Cancellation & Tolerance Policy
Any cancellations by the client MUST be communicated a maximum of 7 days before the day of the event. Client cancellations are not eligible for refunds.
If the DJ needs to cancel the event for emergency purposes ONLY, a full refund of the deposit will be honoured to the client.
1. Aujla Entertainment YYC & Team will not tolerate any form of abuse.
We understand disagreements can occur during events, our team is equipped with the skills and training to de-escalate any form of misunderstanding that may occur with the client.
If the DJ feels the situation is becoming unmanageable, emergency services/911 will be called immediately.
Any physical altercations that occur during the event will lead to the immediate cessation of service and 911 will be called.
Creating a positive atmosphere
It is the solemn goal of Aujla Entertainment YYC to create a positive experience for all clients.
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